‘In 15 Minutes, Hackers Take N6m From Zenith Bank Customer’s Account’

A Twitter user, @fashionjuel, has narrated how N6 million left her Zenith Bank account through the operation of hackers in the early hours of Friday.

In a series of tweets on Friday, she stated that she was soliciting the help of the Central Bank of Nigeria (CBN) and the Federal Competition and Consumer Protection Commission (FCCPC) to investigate how her entire savings were withdrawn from her account by hackers within 15 minutes.

“I’m calling on @cenbank @fccpcnigeria to help me investigate a fraudulent transaction that took place in my Zenith account in the early hours of the 21st of October, 2022, thereby withdrawing a total of 6m naira from my account in the space of about 15 minutes,” she wrote on Twitter.

https://twitter.com/fashionjuel/status/158338346843https://twitter.com/fashionjuel/status/1583383468435640321?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1583383468435640321%7Ctwgr%5E95788af867dc836aaf699347e55181712235b677%7Ctwcon%5Es1_&ref_url=https%3A%2F%2Ffij.ng%2Farticle%2Fin-15-minutes-hackers-take-n6m-from-zenith-bank-customers-account%2F

“I had woken up at about past 1am hoping to join the #hallelujahChallenge when I discovered this. All my savings. Everything I had worked for several years, the porosity of the bank.”

A screenshot of the withdrawals.

She said that when she visited a branch of the bank, she was told the fraud team would address the issue.

“On the 21st of October, 2022, I got to the bank at some minutes before 9 am and the unprofessionalism of the bankers put me off. I was passed from one manager to the next until I was passed to this lady here. She kept me waiting for 35 minutes before she told me…
“She told me the bank’s fraud team were working on it and that I should go. Go? These people portrayed a non-chalant attitude and I can’t let it slide. @ZenithBank, what sayest thou?”

FIJ sent a mail to Zenith Bank for comments, but they were yet to respond at press time.

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